A survey of Consumer Travel Trends by Travelport reveals that there is a traveller need for additional services, such as insurance, meeting facilities, restaurant reservations and other travel services. More than two-thirds of travellers booked at least one additional service at the time of booking their last trip. Both business and leisure travellers want to buy accommodation, insurance and more at the same time as key trip components:
49% of business travellers booked accommodation at the same time as key segments, as did 47% of leisure travellers; 33% of business travellers booked insurance, as did 32% of leisure travellers; 29% of business travellers booked car rentals, compared with 21% of leisure travellers. Levels of consideration for additional services are higher among leisure travellers than business. The most highly valued extras that make trips more pleasurable are leg room (34% business and 38% leisure travellers), seat assignment (30% and 35% respectively), and fast track security (29% and 31%).
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